Shipping Information

*We provide free shipping to 95% of Australia when you spend over $100, but there are some locations which unfortunately we cannot provide this option. To see if your area applies for free shipping, simply put in your post code at checkout and we’ll display your options. If your postcode does not qualify for free delivery, you’ll be presented with a range of available couriers servicing your area and the costs involved. Please note, large, bulky items that need to be sent on a pallet are excluded from our ‘free shipping’ policy. This includes items such as liners and large aeration kits. To see if a product applies for free shipping (or not), simply proceed through to checkout and any shipping costs will be displayed prior to payment being required. If the product you’re after doesn’t apply for free shipping because of it’s large size, we highly recommend that you send it to a commercial address with forklift access, rather than a residential address. Not only will this mean you can actually receive the item with ease, but the cost of transport will be considerably lower (sometimes half the cost), even if the location is essentially the same. This is because couriers dropping off pallet freight typically don’t like delivering to residential addresses.